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Reservations Services for the Turks and Caicos
Wired Island specializes in sales and marketing solutions for the tourism and hospitality industries. We combine a high technology background with an in-depth knowledge of proven strategies for attracting and converting leads for your tourism related business. Our reservations operations focuses on putting more ‘heads in beds’ for you, improving your marketing and sales ROI and allowing you to focus on what you do best.
We are on the ground in Turks and Caicos with a state-of-the-art contact center and professionally trained staff. Using the latest in telecommunications technology, Internet marketing techniques, and sales strategies, we can provide a proven, cost effective way to increase sales and lower operating costs.
Our reservations services are supported by a full line of marketing services that are aimed at increasing your visibility in the market, and generating more leads. We use the latest Internet marketing techniques to increase the volume of traffic to your property.
If you are in the tourism or hospitality business, contact us to see how we can help drive more business and improve your bottom line.
> Read our article 'Getting Personal: Tourists Shop Online, But Buy Offline To Get Better Service'
About Us
Wired Island is based in the Grace Bay area of Providenciales, Turks & Caicos Islands, the heart of our tourism destination. Our team of experienced professionals is located within minutes of the clients we serve, and every one has extensive knowledge of each property, each attraction, and each restaurant, spa or tour operator we recommend to tourists. We are the ultimate destination experts because we live, work and play here. On top of that knowledge we offer a proven track record of sales and marketing expertise that helps our clients stand out and improve their business operations.
Wired Island provides the following services
- The only centralized, locally based hotel and villa reservations service in the Turks & Caicos Islands, representing more than 30 hotels and resorts and more than 50 villas
Anchored by our complete web portal on the Turks and Caicos – www.turksandcaicosresevrations.com – we actively market the destination and convert leads to sales through real time inventory and multiple in-bound channels:
- Toll free voice
- Email
- Live chat
- Interactive booking engine on the web site
- A professionally staffed contact center that provides outsourced reservations services on a ‘private label’ basis for properties in the Turks and Caicos
If you are understaffed, need better ‘closers’ on the phone, or just want a local solution to your reservations process, we can help. Wired Island has trained agents that can handle after-hour support of your phones and email, staff a live chat channel on your web site, or manage your entire reservation process on an outsourced basis. There are no upfront set up costs and we work on a commission only basis.
- A full suite of e-marketing solutions for increasing awareness and leads for travel and tourism and hospitality businesses.
Services include:
- Web site design, optimization and maintenance;
- Email marketing
- Social media strategies
- Public relations
- Advertising and promotions
- Perception and review monitoring
- Sales consulting for hotels and resorts. We help make sure you are positioned correctly in the marketplace and help analyze your most critical sales and marketing processes.
We can help with:
- Pricing strategy
- Reservations process audits and coaching
- Channel strategies
- OTA management
- Competitive reviews and benchmarks.
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